BizTrainers: Dealing with Difficult People & Situations

Learn ways to resolve conflict with customers and co-workers, influence successful outcomes and develop a peaceful workplace.  Transform conflict and difficult situations with co-workers/customers into opportunities by equipping your staff with the skills and techniques required to manage these situations with confidence, professionalism and pride.

Please book and pay directly with BizTrainers by clicking the following link:  https://biztrainers.co.nz/course-schedule